Product
Enterprise product design
Interfaces, flows and design systems for software with many users, roles and rules, specified and handed over so the people who inherit the work can keep it running.
Enquire about product designLUXD Studio · for organisations with complex products and services
Complex systems, designed so someone can own them.
William brings ten years of product design from before LUXD, mostly enterprise and B2B SaaS in regulated, data-heavy environments. LUXD Studio puts that to work for organisations with complex offers and audiences.
What LUXD Studio does
For organisations with complex products. Scoped in writing within two working days.
Contracting
Design contracting
William joins your product team as a contract designer, working inside your process and your tools for an agreed period.
Enquire about contractingStrategy
Design strategy
For the decisions that come before the screens: what to fix first, where the product is unclear, and how design work should be organised.
Enquire about strategyStudio work
Each case: the client’s scale, the problem, what was delivered and what the client said. The large figures describe the client, from the client’s own published numbers.
LUXD Studio · Etiquette and leadership training
The British School of Excellence
The film could not play here. Everything it shows is written on the case page.
The client’s scale
- 5,000+
- Learners
- 60+
- Countries reached
- 13+
- Years operating
Figures published by the school. They describe its scale, not outcomes attributed to LUXD.
- The British School of Excellence, About usChecked 7 October 2026
- CPD Standards Office accredited provider 21277
- Client context
- Etiquette and leadership training
- The problem
- The admin kept freezing, phones showed only part of the course list, and eleven finished course pages were not on sale.
- Scope
- Lead engineer and workflow architect23 August to 11 September 2026
What the client received
- Navigation rebuilt and verified on desktop and mobile, 37 items
- Eleven finished course pages published and back in the sales window
- The redirect loop on the legal page disabled and kept on file, not deleted
- Seven homepage buttons repointed to real course pages, every original address recorded first
“He took on a complicated and poorly structured website, worked patiently through a significant number of technical and functional issues, and helped turn it into something that we can finally use, manage and develop with confidence.”
LUXD Studio · Commercial field engineering
Three Card Solutions
The film could not play here. Everything it shows is written on the case page.
The client’s scale
- 500+
- Installs completed
- 99%
- System uptime
- 24/7
- On-call support
Figures published by Three Card Solutions on its own website. They describe the client’s business, not outcomes attributed to LUXD. Based in Easton, Pennsylvania, with four service lines: primary coverage across Pennsylvania, New Jersey, New York and the wider Mid-Atlantic and Northeast, with nationwide work by arrangement.
- Three Card Solutions websiteChecked 9 October 2026
- Client context
- Commercial field engineering · Easton, Pennsylvania
- The problem
- Job requests arrived in any shape, so the crew could not always tell what to bring, and a slightly wrong job order could sink a long drive to a site.
- Scope
- Brief, creative direction, site structure, enquiry form, logo, design review, build and launchSeptember to October 2026 · 2 weeks
What the client received
- A four-step field-survey form built around what the crew needs before it travels: the service, the number of sites, indoor, outdoor or vehicle work, the timeline, who supplies the hardware and the first site’s address or ZIP code
- Each form request opens in the visitor’s own email in the same structure, with room to attach site photos or drawings before sending
- An interactive prototype in two days and the finished site in two weeks, delivered remotely
- The logo redrawn so it holds at small sizes
The work in numbers
- 2 weeks
- Overall, brief to finished site
- 2 days
- To an interactive prototype
- 100%
- Domain and message continuity
“I know he spent hours fine-tuning all the details, redrew our logo and handled our domain migration without any email interruption.”
William’s experience before founding LUXD
10 years. 6 sectors.One designer you work with directly.
Product design through employment and consultancy, for 21 companies with complex products. This is William’s own track record, not LUXD client work.
21 organisations across 6 sectors. Hover, tap or focus a logo to see who it is.
Request William’s previous portfolio
Companies William worked for through employment and consultancy before LUXD. They are not LUXD clients. Logos belong to their owners and are shown here in one colour, for reference.
How we work together
William Blake does the design and leads every Studio engagement, so the person you brief is the person doing the work.
01 · Contract
Inside your team
Senior product design for a fixed term, contracted through LUXD LTD. Suits programmes that need a lead designer now.
- Pricing
- Day rate on request
02 · Retainer
A named day a week
The same senior designer on your product every week. Research, interface and system work, prioritised with you.
- Pricing
- Monthly, on request
03 · Strategic sprint
A scoped outcome
Discovery, a prototype, or a design system with handoff. Written scope within two working days of the first call.
- Pricing
- Scoped per sprint
Is this the right fit?
Usually a good fit
- A specific product, flow or system, not a general redesign.
- One person who can agree scope, and a team that will own the result.
- Something real at stake: a launch, a migration, a regulatory date or a number to move.
- Enough complexity that a template or a quick refresh will not do.
Probably not a fit
- A visual refresh with no problem behind it.
- Work that needs a large team on call. LUXD is one senior designer, so it suits focused scope.
- A brief with no owner, where decisions stay open until the end.
- A fixed-price website for a small business. That is LUXD Local.
Not sure where to start?
Score six areas of your business or product team from 0 to 10. Your lowest is where the work starts. Free, about three minutes.
Questions people ask first
Who does the work?
William Blake, a Senior Product Designer with ten years in product design, mostly enterprise and B2B SaaS. Before founding LUXD he started at IBM, training Watson products and building conversational apps for npower and Sky.
Who does LUXD Studio work for?
Organisations with complex products and services. LUXD Studio’s clients are The British School of Excellence (etiquette and leadership training) and Three Card Solutions (commercial field engineering). William’s experience before LUXD, in FinTech, AI, automotive, telecoms and data-heavy internal tooling, is his own track record, not LUXD client work.
How does a project start?
A short call, then a written scope within two working days. Contract roles are billed through LUXD LTD.
Tell William what needs to be clearer.
Bring the brief, or start with a reading. A written scope follows within two working days.