LUXD Studio · Commercial field engineering · Easton, Pennsylvania
Three Card Solutions
Turned messy enquiries into structured job requests: a four-step field survey that asks for the service, the sites, the timeline and the hardware before anyone sets off for a site.
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Read what the film shows
Commercial field engineering · Mid-Atlantic and Northeast
A field crew that can drive for hours to reach a job.
The live site: threecardsolutions.com.
The problem
Job requests arrived in any shape.
One missing detail could waste a whole trip.
Three illustrative requests, each missing details such as the service, sites, timeline or hardware.
What William built
A four-step job request that asks what the crew needs to know.
The live form’s four steps light up in turn: Service, Sites, Timeline, Contact.
The result
The form collects job details before the crew travels.
It opens in the customer’s own email, so they can add site photos.
The details
Tap to call throughout the page.
A logo redrawn to read at small sizes.
A new site, and not one email lost in the move.
LUXD delivery
2 days to an interactive prototype.
2 weeks from brief to a live site.
100% domain and email continuity.
LUXD Studio · luxd.design
The case in three points
The problem
Job requests arrived in any shape, so the crew could not always tell what to bring, and a slightly wrong job order could sink a long drive to a site.
What William changed
A four-step field-survey form that asks for the service, the sites, the timeline and the hardware, then opens in the customer’s own email so they can add site photos.
Delivery
An interactive prototype in two days and the finished site in two weeks, with the domain moved and no email lost.
In their words
“If you want someone to treat your business like his own, hire Will.”
Read the transcript
“Will was the real deal and a real pleasure to work with. He took us from [the previous website] to having a custom-built website designed exactly around our needs. I know he spent hours fine-tuning all the details, redrew our logo and handled our domain migration without any email interruption. Beyond that, Will wasn't just a developer: he made it clear he genuinely cares about the relationship and our success for the long term. Just for example, when we had a late-night server crisis, he jumped online and resolved the problem right away. He was extremely detail-oriented and communicated complex technical ideas in plain English. If you want someone to treat your business like his own, hire Will.”
Edited in square brackets: the platform Tre named is not confirmed, so it reads "the previous website".
What LUXD did
The work in numbers
These figures are LUXD’s own work on this project, separate from the client’s figures above.
- 2 weeks
- Overall, brief to finished site
- 2 days
- To an interactive prototype
- 100%
- Domain and message continuity
What changed
- 4 steps
- Form requests arrive in the same shapeThe field-survey request asks what needs doing, how many sites, indoor, outdoor or vehicle, when and who supplies the hardware, so the crew can see what the job needs before anyone travels.Service, sites, timeline, contact
- Tap to call
- Call in one tapThe phone number is a tap-to-call link throughout the page, including beside the field-survey request.Throughout the page
- 100%
- Nothing lost in the domain moveThe domain moved to the new site without a single email going missing.Domain and message continuity
The problem, and the fix
Before
- Enquiries arrived in any shape, often without the details a site visit needs.
- The crew could not always tell what to bring to a client site before setting off.
- Sites can be a drive across several states away, so a slightly wrong job order could sink the visit.
After
- A four-step field-survey request: what needs doing, how many sites and where on site, the timeline and who supplies the hardware, then contact details and the first site’s address or ZIP code.
- The number of sites and the timeline are required, so every request states the scale and a rough timeline.
- The visitor’s email app opens with the request filled in, ready for site photos or drawings, and a project lead calls back.
What the client received
- A four-step field-survey form built around what the crew needs before it travels: the service, the number of sites, indoor, outdoor or vehicle work, the timeline, who supplies the hardware and the first site’s address or ZIP code
- Each form request opens in the visitor’s own email in the same structure, with room to attach site photos or drawings before sending
- An interactive prototype in two days and the finished site in two weeks, delivered remotely
- The logo redrawn so it holds at small sizes
- Domain moved off the previous website with the Google Workspace mail records verified against a pre-change capture
On the live site
Client context and scope
Client context
Commercial field engineering · Easton, Pennsylvania
Three Card Solutions installs signage, cabling, foundations and kiosks for multi-site operators. Enquiries arrived in any shape, so the crew could not always tell what to bring to a client site. Tre, the owner, sometimes drives across several states to reach one, so a job order that was slightly wrong could sink the visit.
Service lines
- Digital signage and displays
- Low-voltage and infrastructure
- Civil and structural foundations
- Retail, POS and mobile units
Scope
- Role
- Brief, creative direction, site structure, enquiry form, logo, design review, build and launch
- When
- September to October 2026 · 2 weeks
Published by the client · not LUXD’s results
The client’s scale
- 500+
- Installs completed
- 99%
- System uptime
- 24/7
- On-call support
Figures published by Three Card Solutions on its own website. They describe the client’s business, not outcomes attributed to LUXD. Based in Easton, Pennsylvania, with four service lines: primary coverage across Pennsylvania, New Jersey, New York and the wider Mid-Atlantic and Northeast, with nationwide work by arrangement.
Source: Three Card Solutions website, checked 9 October 2026 (opens in a new tab)